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Important information

Our working times

Mo-Sa from 8.00 till about 20.00 (depends on the workload)

On Sundays the reception is not constantly open (depends on the workload).

But we are always available for you if something should be!

The reception is not 24 hours open.
It is important to let us know per phone if your arrival is planned after 18:00 o´clock.
Also for bookings made through booking portals!

Frühstück
possibilities

Check-In/Out

Check-in is the earliest at 14.00 By arrangement also earlier.

Check-out is at 11.00 am

Luggage

Luggage storage is possible.

We accept no liability for loss of luggage.

Cancellation

Bookings cancellations directly from us generally fall under no fees, this applies only in case of notification from a gast who is not going to appear.

Otherwise charges may apply depending on the workload.

Bookings via booking portals (Booking, Hotel.de, HRS, etc.), we ask to cancel right there!

Payments

You can pay in our hotel:

  • with cash ( € )
  • with card – these cards are accepted : EC, Maestro, Visa, Master Card
  • by assumption of the costs of companies with stay in Germany.

As a little help we have created a map for you,
where you can find all important information to find your way in Kassel easily and quickly.